FAQ
Have questions? We've got answers!
Orders
We'd love to see you in store!
Our store location: 39730 Calle Contento, Temecula, CA 92591
Store hours: Mon - Thurs: 12pm - 6:00pm & Fri - Sun: 12pm - 7:00pm
Simply browse our catalog, choose your favorite pieces, and click “Add to Cart.” When you’re ready, head to checkout to complete your order.
You’ll receive a confirmation email shortly from hello@aeloregoods.com after placing your order. If it doesn’t arrive within a few minutes, be sure to check your spam folder or reach out to us.
If your order hasn’t shipped yet, we’re happy to help update the address. Please contact us as soon as possible at hello@aeloregoods.com.
Your billing address can’t be changed after an order is placed, but rest assured - it won’t affect your delivery.
Shipping & Returns
Not at this time. We currently ship within the U.S. only. Stay tuned for updates!
Orders typically ship within 2–5 business days. You’ll receive tracking info as soon as it’s on the way.
Delivery usually takes 3–7 business days after your order is shipped, depending on your location.
We do not accept returns at this time. To inquire for more info, please contact us at hello@aeloregoods.com.
Our Products
Yes! We'd love for you to visit our store in Temecula, CA. Select Aelore Goods may be available for purchase at Akash Winery.
Many of our pieces are handmade by skilled artisans. Each one may have slight variations - that’s part of what makes them so special.
Yes! Digital gift cards are available, perfect for last-minute gifting or letting someone choose their own piece.
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Don't hesitate to reach out with any questions